Admin & Support Specialist at IxDF
Job Description
The Interaction Design Foundation (IxDF), a global leader in online design education with over 1.2 million enrollments, is hiring a remote Admin & Support Specialist to join their fully distributed team. If you’re passionate about helping people, love structured work, and enjoy solving problems before they even arise, this role may be perfect for you.
As part of IxDF’s support and operations team, you’ll be the first point of contact for learners across more than 100 countries. Your day will include responding to member inquiries via email, chat, and social platforms, troubleshooting issues, supporting internal teams, keeping documentation updated, and helping improve workflows that directly impact user experience.
IxDF is looking for someone empathetic, detail-oriented, self-disciplined, and comfortable handling multiple tasks independently. You should thrive in a fast-paced environment, enjoy creating structure, and have excellent written communication skills. If you care about education, design, and helping people succeed, you’ll feel right at home here.
The role is fully remote, open to candidates residing between UTC+0 and UTC+8. You’ll enjoy a supportive, high-performance culture, opportunities for real impact, and the chance to contribute to a mission-driven organization that partners with giants like Adobe, IBM, MIT, and Cambridge.
If you’re ready to elevate your career while helping shape the future of design education, IxDF wants to hear from you.