Customer Experience & Social Media Associate Needed at DgnRave Group LLC
Job Description
About DgnRave Group LLC
DgnRave Group LLC is a dynamic and forward-thinking organization dedicated to delivering innovative business solutions and outstanding customer experiences. The company leverages technology, creativity, and customer-centric strategies to provide top-notch services that meet today’s digital and professional needs. With a strong focus on excellence and growth, DgnRave Group continues to build a workplace where employees are empowered, valued, and inspired to contribute their best.
Job Description
DgnRave Group LLC is seeking a proactive and detail-oriented Customer Experience & Social Media Associate to join our growing team. The ideal candidate will play a dual role in enhancing customer satisfaction and driving the company’s online presence. This position requires excellent communication skills, multitasking abilities, and a strong grasp of social media management.
Responsibilities:
- Manage customer inquiries via email, phone, and social media, ensuring timely and professional responses.
- Assist with administrative and front desk duties, maintaining an organized and welcoming environment.
- Create, schedule, and manage content across social media platforms (Instagram, Facebook, X, TikTok).
- Monitor engagement metrics and provide insights to improve online presence.
- Collaborate with internal teams to enhance customer satisfaction and brand visibility.
- Handle multitasking responsibilities efficiently while maintaining attention to detail.
- Maintain accurate records and reports of customer interactions and social media performance.
Requirements:
- Strong knowledge of Google Workspace tools (Docs, Sheets, Gmail, etc.).
- Familiarity with social media platforms (Instagram, Facebook, X, TikTok).
- Minimum of 1 year of experience in front desk, admin, or customer-facing roles.
- Excellent communication and interpersonal skills.
- Highly organized, proactive, and able to multitask.
Benefits
- Competitive Salary
- Attractive Perks
How to Apply
Interested candidates should send their applications and CVs to:
dgnravegroup.team@gmail.com
Requirements
- Strong knowledge of Google Workspace tools (Docs, Sheets, Gmail, etc.).
- Familiarity with social media platforms (Instagram, Facebook, X, TikTok).
- Minimum of 1 year of experience in front desk, admin, or customer-facing roles.
- Excellent communication and interpersonal skills.
- Highly organized, proactive, and able to multitask.
Benefits
- Competitive Salary
- Attractive Perks
How to Apply
Interested candidates should send their applications and CVs to:
dgnravegroup.team@gmail.com