Are you passionate about digital marketing, customer engagement, and helping businesses grow? A fast-growing remote startup is looking for a Growth & Customer Success Manager to join its team. This full-time remote role is ideal for someone who enjoys building relationships, driving user growth, and creating exceptional customer experiences.

About the Role

As the Growth & Customer Success Manager, you will play a key role in expanding the company’s customer base while ensuring existing users remain engaged and satisfied. You’ll work closely with customers, manage digital marketing efforts, and contribute to the overall growth of the business.

Key Responsibilities

Your day-to-day responsibilities will include:

• Planning and managing social media and digital marketing campaigns.
• Identifying, acquiring, and onboarding new customers and business partners.
• Building strong relationships with customers to improve retention and satisfaction.
• Encouraging user engagement through effective communication and support.
• Collecting customer feedback and sharing insights to help improve products and services.
• Supporting business growth initiatives in a collaborative remote environment.

Requirements

To be considered for this position, you should have:

• Experience in Digital Marketing, Customer Success, Community Management, or Business Development.
• Excellent communication and interpersonal skills.
• Strong relationship management and customer engagement abilities.
• The ability to work independently, stay organized, and meet goals in a remote startup environment.
• A proactive mindset with a passion for helping businesses and customers succeed.

Salary and Benefits

• Position: Full-time
• Location: Remote
• Salary: ₦150,000 per month
• Flexible remote working environment with opportunities to contribute directly to a growing startup.

Apply Here