Customer Success Representative at LedgerLite Enterprise

Job Details

• Position: Customer Success Representative
• Location: Remote (Work From Home)
• Employment Type: Full-time
• Salary: NGN 70,000 – 150,000
• Experience Level: Entry-level (Minimum 1 year)
• Minimum Qualification: OND

Are you a people-oriented professional who enjoys engaging with customers and following up on opportunities? LedgerLite Enterprise is currently hiring a Customer Success Representative to manage leads, support new customers, and help drive business growth. This remote role is ideal for entry-level candidates with strong communication and follow-up skills.

Key Responsibilities

• Follow up on leads from field sales agents daily
• Contact prospects through calls, WhatsApp, and email
• Respond to inbound inquiries from website and social media
• Guide new customers through the onboarding process
• Maintain accurate records of customer interactions
• Report on lead quality and customer feedback

Requirements

• Experience in customer service or sales support
• Strong communication and persuasion skills
• Ability to follow up consistently without supervision
• Comfortable making frequent phone calls
• Basic knowledge of CRM tools or willingness to learn
• Reliable laptop and stable internet connection

Who This Role Is Best For

• Individuals who are persistent and organized with follow-ups
• People who enjoy building relationships with customers
• Candidates who take ownership of their work and track performance

Why Consider This Role?

• Remote full-time opportunity
• Suitable for entry-level applicants
• Opportunity to build experience in customer success and sales support

Apply Here