Customer Support Agent at Divine

Divine is hiring a Customer Support Agent to support users of our fintech products, including our undercollateralized lending platform. You’ll be the frontline voice for our users, resolving issues, answering questions, and sharing feedback with the team.

What you’ll do

• Handle customer inquiries via Intercom, email, and social channels
• Troubleshoot issues and escalate bugs to engineering
• Keep users informed on product updates and support documentation

• Track support trends and share insights with product teams

What we’re looking for

• 2+ years in customer support or service roles
• Strong communication, problem-solving, and collaboration skills

• Bonus: fintech/crypto support experience or tools like Zendesk

Why Divine

• Competitive pay, flexible hours, and remote work

• Inclusive, mission-driven team focused on financial access

Apply now to help make credit accessible worldwide.

Apply Here