Customer Support at CoinTracker
CoinTrackerRemote (Canada & United States) Type: Contract Level: Entry-Level / Graduate Pay: Competitive CoinTracker helps people track their crypto taxes and portfolios with confidenceCompetitive CoinTracker helps people track their crypto taxes and portfolios with confidencePosted April 30, 2026
Job Description
Company: CoinTracker
Location: Remote (Canada & United States)
Type: Contract
Level: Entry-Level / Graduate
Pay: Competitive
CoinTracker helps people track their crypto taxes and portfolios with confidence. We’re looking for a Seasonal Customer Support Contractor to join our Operations team and help deliver a great customer experience during peak periods.
What You’ll Do
- Respond to customer questions and issues clearly and professionally
- Help users navigate the CoinTracker platform
- Troubleshoot problems and provide thoughtful solutions
- Collaborate with the support team to improve customer satisfaction
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Document insights and feedback to support product improvements
What We’re Looking For
- Strong communication and problem-solving skills
- Customer-first mindset and attention to detail
- Ability to work independently and within a team
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Comfort analyzing issues and escalating when needed
Why CoinTracker
- Fully remote contract role
- Flexible work hours
- Supportive, inclusive, and collaborative culture
- Ongoing training and professional development
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Opportunity to gain experience in a fast-growing crypto company
Join CoinTracker and help customers navigate crypto with confidence. Apply now.