Customer Support at Vayu
Job Description
Vayu is redefining B2B billing with a smart, AI-ready revenue platform that unifies data from CRM, ERP, BI, and payment systems simplifying everything from pricing models to payment collection. We’re building technology that helps SaaS and AI companies streamline contract-to-cash processes with flexibility and precision.
About the Role
We’re seeking a Support Specialist with a technical mindset and a background in finance or accounting to help our customers implement, configure, and optimize their billing workflows. You’ll be the go-to expert ensuring smooth onboarding, reliable integrations, and ongoing support.
What You’ll Do
- Act as the main contact for customer issues post-launch.
- Configure Vayu to align with customer billing and revenue models.
- Troubleshoot and resolve platform or integration issues.
-
Collaborate with Product and Engineering teams to ensure data accuracy and reliability.
What You’ll Bring
- 2+ years in SaaS or fintech (support, implementation, or customer success).
- Solid understanding of billing, subscriptions, or revenue workflows.
- Strong communication and problem-solving skills.
-
Bonus: Knowledge of accounting or revenue recognition (ASC 606).
Why Join Vayu
Be part of a fast-moving startup that’s reshaping financial operations for the AI and SaaS world. You’ll work with innovative teams, support global clients, and grow your expertise at the intersection of tech and finance.
Ready to join the team?
Apply now and help make B2B billing brilliant with Vayu.