Developer Support Engineer at Privy

Are you passionate about solving technical challenges and helping developers succeed? Privy is looking for a Developer Support Engineer to join our global team!

Privy builds tools that empower developers, and in this role, you’ll be at the heart of that mission helping our users troubleshoot issues, improve their experience, and get the most out of our products.

About the Role

As a Developer Support Engineer, you’ll provide hands-on support to developers using Privy’s tools. You’ll diagnose and resolve technical issues, work closely with our engineering team, and document helpful solutions that make everyone’s life easier.

This is a remote, contract position open to candidates worldwide, perfect for someone eager to learn, grow, and make an impact in a collaborative, innovative environment.

What You’ll Do

• Help developers troubleshoot and resolve technical issues.
• Collaborate with internal teams to improve product performance and functionality.
• Write clear documentation and support guides.
• Share insights from developer feedback to help shape future features.

What You Bring

• Experience in software development or technical support.
• Strong problem-solving and communication skills.
• Familiarity with AWS, Linux, Python, DevOps, and Git.
• A proactive, curious mindset, you enjoy learning new tools and finding better ways to do things.

Why You’ll Love Working with Privy

At Privy, we believe great work happens when people feel supported. We offer flexible work hours, competitive pay, healthcare benefits, and a truly inclusive, remote-friendly culture. You’ll join a team that values your voice, encourages innovation, and invests in your growth.

If you’re a motivated problem-solver who thrives on helping others, we’d love to meet you! Apply today and help developers around the world build amazing things with Privy.