Ongoing Recruitment at AFARI Travels & Tours Limited

Job Description
Ongoing Recruitment at AFARI Travels & Tours Limited
Sustainable Travel Approach with Transforming Experiences! We are a travels & tours packaging company that is committed to providing luxury-styled travel management, consultations and tourism.
Our services include tours, visa processing assistance, travel planning, accommodation, airport transfers, international money transfers, ticketing, VIP concierge & charter services.
Travel Specialist / Travel Interns
Core Functions
- Stakeholder and Vendor Management: Supporting communication and relationship building with airlines, tourism boards, and vendors.
- Package Creation & Research: Designing new travel packages based on market research and current industry trends.
- Trip Execution & Logistics: Assisting in the logistics and planning and on-ground support for group tours and travel initiatives.
Functions
- Assist with Client Bookings: Support travel consultants in booking flights, hotels, car rentals, and tours.
- Handle Travel Documentation: Prepare and organize travel documents such as itineraries, visas, and insurance papers.
- Customer Service Support: Provide prompt responses to client inquiries, complaints, and special requests.
- Coordinate with Vendors: Liaise with airlines, hotels, and tour operators for confirmations, updates, and changes.
- Assist in Visa Processing: Guide clients on visa requirements and assist in document collation.
- Post-Travel Follow-Up: Collect client feedback after trips and relay insights to improve services.
- Industry Tool Mastery: Learn and apply key booking platforms, CRM software, and other travel industry tools.
- Team Collaboration: Work closely with senior sales and travel professionals to support growth initiatives and continuous learning.
- Research, draft, and edit articles, blog posts, and news updates for publication on the company’s website.
- Assist in preparing presentations for corporate partners, airlines, and tourism boards.
- Support project planning and evaluation, and report on internship contributions.
- Work on any other task that may be assigned.
Requirements
- Current undergraduate or recent graduate in Travel & Tourism, Hospitality, or Business Administration.
- Strong interest in travel operations, tour planning, and logistics.
- Ability to assist in creating travel packages based on market research and current industry trends.
- Comfortable coordinating with airlines, tourism boards, and other vendors.
- Detail-oriented and capable of supporting trip execution, including on-ground logistics.
- Previous experience in a customer-facing role is a plus.
Monthly Milestone Bonus
The following milestones are mandatory and consistent with our operating policies.
- Assist to generate 20 new leads and update them on the CRM Portal
- Independently manage and close at least 20 client support tickets
- Draft and publish at least 3 press releases, blog posts or articles.
- Complete and present one concise report analyzing the packages of 3 top competitor travel packages in our primary market.
- Develop 1 policy / SOP to improve our service execution and general processes
Apply Here
Content Developer (Media)
Functions
Content Creation and Storytelling
- Develop and edit visual and digital content for social media, blogs, newsletters and multimedia presentations that align with our brand voice and strategy.
- Produce destination features, travel guides and promotional narratives aligned with brand tone.
- Capture photos and videos that showcase destinations, experiences and Afari’s services.
- Edit and refine content to ensure clarity, relevance and audience appeal.
- Support Social Media Manager in developing contents in line with the Social Media Content Calendar.
- Ensure media materials are delivered at latest a week before scheduled date.
Media Production & Design Management
- Design graphics, banners, ads and marketing visuals for digital and print use.
- Create and edit video content, including reels, testimonials, trip highlights and promotional clips.
- Maintain brand consistency across all creative outputs and platforms.
- Manage media assets, including footage, graphics, templates and project files.
Digital Strategy Support and Platform Optimization
- Manage scheduled posting across Google My Business, LinkedIn, WhatsApp channel and ensure timely content delivery.
- Conduct basic analytics reviews to measure engagement and refine content strategy.
- Collaborate with marketing, social media and travel operations teams to align content with active campaigns, tours and product launches.
Deliverables
- Generate high-quality written and visual content aligned with the brand mission.
- Support the Social Media Content Calendar with timely posts and campaign assets.
- Produce graphics for digital and print across trips, promotions, and brand communications.
- Create and edit short-form videos that improve reach, engagement, and trust.
- Maintain a structured media library for easy access and reuse.
- Provide basic insights from content performance to guide improvements.
- Collaborate across marketing, social media, and operations to ensure accurate and conversion-focused storytelling.
Requirements
- Education: HND or higher in any field of study.
- Experience: 2-4 years of proven Graphics design experience, preferably in travel, tourism, or hospitality.
- Skills: Strong proficiency in photo and video editing tools (Adobe Suite, Canva or equivalents).
- Skilled in copywriting, storytelling and creative direction.
- Experience creating content for travel, lifestyle or hospitality brands is an advantage.
- Ability to work independently, meet deadlines and adapt to brand guidelines.
- Good understanding of social media algorithms and content trends.
- Strong portfolio demonstrating creativity, versatility and attention to detail in design.
- Ability to interpret project briefs and translate concepts into polished visual outcomes quickly and efficiently.
Additional Attributes:
- Ability to produce high quality vector graphics, typography and layout compositions.
- Knowledge of branding systems, colour theory and visual hierarchy.
- Experience designing for both digital environments and print production.
Apply Here
Accountant
Core Functions
- Tracking payments to internal and external stakeholders
- Preparing budget forecasts
- Overseeing accounting procedures to ensure compliance with regulations & taxes
Functions
- Managing financial reporting, budgeting and forecasting
- Manage all accounting transactions
- Prepare budget forecasts
- Publish financial statements in time
- Compute taxes and prepare tax returns
- Handle monthly, quarterly and annual closings
- Reconcile accounts payable and receivable
- Ensure timely bank payments
- Manage balance sheets and profit/loss statements
- Report on the company’s financial health and liquidity
- Audit financial transactions and documents
- Reinforce financial data confidentiality and conduct database backups when necessary
- Comply with financial policies and regulations
- Manage the Invoice Account Register
Requirements
- Work experience as an Accountant
- ICAN Certification is a plus
- Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
- Hands-on experience with accounting software like FreshBooks and QuickBooks
- Advanced MS Excel skills, including Vlookups and pivot tables
- Experience with general ledger functions
- Strong attention to detail and good analytical skills
- BSc in Accounting, Finance or relevant degree
- Additional Certification (CPA or CMA) is a plus
Apply Here
Sales Coordinator / Sales Intern / Client Experience
Core Functions
- Conducting market research to identify selling possibilities and evaluate client needs
- Actively seeking out new sales opportunities through cold calling, meetings, networking and social media
- Sell products and services to leads and clients
Functions
Sales & Revenue Generation
- Actively sell travel packages, tours, and other Afari Travels & Tours services to clients.
- Achieve monthly and quarterly sales targets.
- Upsell and cross-sell additional travel-related services to maximize revenue.
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on products and services
- “Go the extra mile” to drive sales
Client Relationship Management
- Build and maintain strong relationships with individual and corporate clients.
- Respond promptly to inquiries and provide expert guidance on travel needs.
- Ensure excellent after-sales service to maintain client satisfaction and retention.
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on products and services
- Participate on behalf of the company in exhibitions or conferences
Market Research & Strategy
- Identify opportunities to reach new market segments and expand market share.
- Monitor competition (acquisitions, pricing changes and new products and features).
- Organize and attend marketing activities or events to raise brand awareness.
- Stay updated on industry trends, competitor activities, and emerging travel destinations.
- Collaborate with the marketing team to develop and execute promotional campaigns.
CRM & Reporting
- Create and share quotes/proposals with leads and clients.
- Maintain accurate and up-to-date client records using the company’s CRM system.
- Upload leads to the CRM for follow up and lead management.
- Prepare and submit weekly and monthly sales performance reports.
Travel Expertise
- Develop in-depth knowledge of Afari’s travel offerings, including packages, destinations, and visa processes.
- Provide personalized travel recommendations tailored to client needs.
Requirements
- Education: A Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
- Experience: 2-4 years of proven sales experience, preferably in travel, tourism, or hospitality.
Skills:
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time-management abilities.
- Proficiency in CRM software, Microsoft Office Suite, and sales tools.
- Ability to thrive under pressure and meet sales targets.
Additional Attributes:
- A passion for travel and delivering exceptional client experiences.
- Knowledge of global travel destinations and visa requirements is an advantage.
Monthly Milestone Bonus
The following targets are mandatory and consistent with our sales & marketing policies.
- Generate direct sales of N30,000,000.00 in monthly revenue.
- Acquire 100 qualified leads.
- Support the travels department to achieve its monthly target with your contribution.
- Send 80 proposals on the CRM (Ratio maximum count is 2 proposals per lead/customer).
Apply Here
Requirements
- Current undergraduate or recent graduate in Travel & Tourism, Hospitality, or Business Administration.
- Strong interest in travel operations, tour planning, and logistics.
- Ability to assist in creating travel packages based on market research and current industry trends.
- Comfortable coordinating with airlines, tourism boards, and other vendors.
- Detail-oriented and capable of supporting trip execution, including on-ground logistics.
- Previous experience in a customer-facing role is a plus.
Monthly Milestone Bonus
The following milestones are mandatory and consistent with our operating policies.
- Assist to generate 20 new leads and update them on the CRM Portal
- Independently manage and close at least 20 client support tickets
- Draft and publish at least 3 press releases, blog posts or articles.
- Complete and present one concise report analyzing the packages of 3 top competitor travel packages in our primary market.
- Develop 1 policy / SOP to improve our service execution and general processes