Reliance Care Officer (French) at Reliance Health

Reliance Health is hiring a Reliance Care Officer (French) to support customers across francophone markets. If you’re fluent in French and passionate about customer support, this could be a great remote opportunity for you.

About the Role

As a Reliance Care Officer, you’ll serve as the first point of contact for French-speaking customers, helping them resolve issues, understand healthcare plans, and enjoy a smooth customer experience.

Key Responsibilities

• Respond to customer inquiries and complaints in French
• Guide clients in choosing suitable health plans
• Escalate unresolved issues and ensure proper follow-up
• Record customer feedback and updates accurately
• Support customer acquisition and engagement efforts

Requirements

• Bachelor’s Degree or HND in any discipline
• Must have completed NYSC or possess an exemption letter
• Strong spoken and written French communication skills
• Basic knowledge of Microsoft Office tools
• Willingness to work shifts, including weekends
• Good analytical, communication, and problem-solving skills
• Medical-related background is an added advantage

Benefits

• Fully remote work environment
• Competitive salary and benefits
• Premium health insurance
• Unlimited leave policy
• Learning & development allowance
• Career growth and mentorship opportunities
• Inclusive and collaborative work culture

Application Deadline: Not Specified

Apply Here