Customer Support Officer Needed at Xiaomi Technology Nigeria
Job Description
About Xiaomi
Founded in 2010, Xiaomi is a global technology powerhouse renowned for its smartphones, smart home devices, and cutting-edge consumer electronics, all seamlessly connected through its AIoT (Artificial Intelligence of Things) ecosystem.
The company has rapidly expanded across international markets by combining innovation, affordability, and premium user experience.
At Xiaomi Nigeria, employees have the opportunity to thrive in a dynamic, supportive, and growth-oriented environment. The company promotes continuous learning, innovation, and career advancement, particularly within the fast-paced telecommunications and technology industries.
Position: Administrative / Customer Support Associate
- Job Type: Full-Time
- Qualification: B.A / B.Sc / HND
- Location: Lagos, Nigeria
- Category: Customer Care / Administrative Jobs
Job Description
The Customer Support Officer will serve as a key liaison between Xiaomi and its customers—delivering outstanding support services, managing communication, and ensuring customer satisfaction.
Key Responsibilities:
- Bilingual Communication: Act as the primary contact for French-speaking clients through phone, email, and live chat. Handle inquiries, process orders, and resolve customer concerns efficiently.
- Data Management: Utilize CRM, ERP, or internal databases for data entry, documentation, and report generation.
- Document Translation: Prepare, translate, and review business correspondence, reports, and presentations in French and English.
- Administrative Support: Manage schedules, organize meetings, maintain digital files, and provide general office support as needed.
Qualifications & Requirements
- Minimum of a Bachelor’s degree or HND in any field.
- Fluency in both English and French (spoken and written) is mandatory.
- 1–3 years of experience in Customer Support, Administration, or other client-facing roles—preferably in Technology, Telecommunications, or Consumer Electronics.
- Strong organizational, communication, and multitasking abilities.
- High attention to detail and a commitment to providing excellent service.
Deadline: November 20, 2025
How to Apply for the Customer Support Officer Job at Xiaomi Technology
Interested and qualified candidates should forward their CVs to: Benjamin.e@xiaomi.org.ng using the position as the subject of the email.
Also Apply:
- National Health Fellowship Programme 2025 | Cohort 2 for Young Nigerian Changemakers
- Job Openings at Wells Accounting and Tax Services
- Stanificent Global Technologies is Hiring Interns
- EDSAFE Women in AI Fellowship 2026
Requirements
- Minimum of a Bachelor’s degree or HND in any field.
- Fluency in both English and French (spoken and written) is mandatory.
- 1–3 years of experience in Customer Support, Administration, or other client-facing roles—preferably in Technology, Telecommunications, or Consumer Electronics.
- Strong organizational, communication, and multitasking abilities.
- High attention to detail and a commitment to providing excellent service.
Deadline: November 20, 2025
How to Apply for the Customer Support Officer Job at Xiaomi Technology
Interested and qualified candidates should forward their CVs to: Benjamin.e@xiaomi.org.ng using the position as the subject of the email.
Also Apply:
- National Health Fellowship Programme 2025 | Cohort 2 for Young Nigerian Changemakers
- Job Openings at Wells Accounting and Tax Services
- Stanificent Global Technologies is Hiring Interns
- EDSAFE Women in AI Fellowship 2026